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1. What is San Miguel Power's service territory? San Miguel Power is a rural electric cooperative that serves our customer members in portions of Montrose, San Miguel, Dolores, Mesa, San Juan, Hinsdale and Ouray counties in southwestern Colorado.
2. Where does San Miguel Power get electricity it distributes to its consumers? SMPA gets its electricity from Tri-State Generation & Transmission, a wholesale power supplier owned by the 44 electric cooperatives that it serves. Tri-State's service territory covers the states of Colorado, Nebraska, New Mexico and Wyoming.
3.Can I manage my account online? Yes you can. Visit our Pay Your Bill link on our homepage where you can sign up to become an online user. You will be allowed access to your account at any time.
4. Who do I call if my power goes out? Please call your local office and let them know of the outage immediately. If it's after hours, your call will be directed to our 24 hour dispatch center.
5. Who do I call about buried line locates? Please call 1-800-922-1987 to request a locate for buried line.
6. How can I lower my heating bill? Look under the Energy Information tab for Efficiency and Savings. There you will find a number of links to websites filled with energy efficiency ideas and actions you can take to decrease the amout of energy you use, plus on-line ‘do-it-yourself’ audits. Examples of the tips you fill find on the links are: Turn your heat down during the day when you're not home. Open blinds and curtains during the day so the sun can warm your house. Regularly clean or replace furnace air filters. Follow the manufacturer's maintenance schedule. Be careful to not block the heat registers. Caulk and weather-strip around all windows, doors and other penetrations in the house’s exterior shell. Add insulation to your attic.
7. Does weatherization really make a difference? Yes it does. When weatherization is done to a home it simply means it's made more energy efficient. Air leaks are sealed and duct systems and heaters are repaired or replaced. Sealing air leaks alone has been known to save people 10% on their heating bills. For those with low incomes, a weatherization program is available.
8. How much of my bill is from use of my appliances? Appliances account for about 20-35% of your household's energy consumption, with refrigerators and clothes dryers at the top of the list. Look for ‘Energy Star' when purchasing new appliances as you will save money and energy over the life of the appliance. Refrigerators with freezers on top are more efficient than side by side units. Look for an 'energy saver' switch on models with the freezer on top. When purchasing a frost-free refrigerator, buy one with an energy-efficient option. Look for heavy door hinges, which create a good door seal.
9. When do we receive our bills? Bills are processed around the 1st day of the month and typically received around the 5th.
10. How long will it take to turn the power on? This is dependent upon the crew's schedule and can vary. However the same day is typical.
11. How much will it cost to get electricity to my new home? Costs will vary from job to job. To get an estimate for your particular project, please call our toll free number (1-877-864-7311) and ask to speak to the service planner in your area.
Telluride – Kevin Broderick, Scott Hamilton or Tom Calder Ridgway – Denny Erwin, Patsy Tankersley Silverton – Denny Erwin Nucla – Marvin Walisky
Please visit our Start Service link on the homepage for an engineering service request form and the construction handbook.
12. What is Touchstone Energy? Touchstone Energy is a national alliance of more than 600 cooperatives with San Miguel Power being one of them. For more information, please visit their website: https://touchstoneenergy.cooperative.com/public/index.html
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