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Outage Information

Please visit our Facebook page for the most up to date information about power outages. The updates on this webpage may be delayed.

 

 

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Reporting a Power Outage

To report a power outage call: (970) 864-7311 or (970) 626-5549. If it is after business hours you will be directed to SMPA's 24-hour dispatch service.

If your power is off:

  • Verify that your entire house is out and that you haven't just tripped a circuit breaker.
  • If you have determined that your home is out of power, turn off or unplug any appliances you were using when the power went out. Leave just one light on so you know when power is restored.
  • If your power remains out for longer than a few minutes, or to report an electrical safety hazard, please call your local San Miguel Power Office. Your call will be answered by our automatic phone system. Dial "0" to immediately reach a customer service representative. If the outage is widespread, our phone lines may be busy when you call. Please be patient, your call is very important to us.
  • If you are reporting an outage after normal business hours please call your local SMPA office. Your will then have the option to automatically transfer to SMPA's 24-hour dispatch office. Dial "7" to automatically reach the dispatch service after hours.
  • When you call to report an outage, please provide as many details as possible. If you heard a loud bang, or your power is out but your neighbors have power, let us know. The information you supply will help us in our efforts to promptly restore electricity
     

 

Outage Updates

For information about outages currently affecting our members visit our Facebook page.

Sawpit to Placerville - 01/25/17:

Crews conducted power pole replacements along the down valley three phase line.  Repairs took place between 10 am and 1 pm.  Some residences were receiving power during the operations because power from an alternate source was fed through one of the three phases.

 

San Miguel Power recommends that residents of San Miguel and Ouray counties subscribe to their county's wireless emergency notification and CODERED systems. San Miguel Power works closely with these counties to share information during major power outages. However, please be aware San Miguel Power cannot guarantee you will receive outage information via these notification systems. For more information on San Miguel County's emergency notification system click here. For more information on Ouray County's emergency notification system click here.
 


 

Outage Restoration

Outages occur for a number of reasons. In the event of a large or wide-spread outage, we prioritize repairs in order to get the largest number of members back on first.

First, we check and repair any damaged transmission lines. These are the lines that bring power to our electrical system.

Equipment or line repairs at substations will be done next in order to transfer power from transmission lines to the main distribution lines throughout our service area.

After the substations are repaired, we turn our attention to our main distribution lines, and then to tap lines, which carry electricity from the main distribution lines to smaller groups of members.
Once all distribution lines and tap lines are repaired, we begin working on service lines, which typically bring power to only one or two locations.

Restoring power during inclement weather or after a large accident can be a big job. SMPA works with a 24-hour, 365 day-a-year dispatch center, so if you should lose power, be assured we're working as quickly as possible to get your lights back on.

 

 

 

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