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Outage Information

Current Outage:

SMPA is aware of outages affecting approximately 760 members in the area of Silverton and surrounding areas. The cause of the outage is from hazards affecting transmission lines. Crews are onsite and working to clear hazards and restore power. The outage is expected to last no more than 1 hour.

 

Planned Outages

 


There are currently two scheduled power outages:


 

When: Thursday, April 15th, 2021
9 AM to 11 AM (about 2 hours)

 

Area Affected:  Approx. 180 members in Lawson Hill, near Telluride
Note: Approx. 50 of these members will have power restored after about 15 minutes.

 

Purpose: To repair power delivery equipment that was damaged in a recent vehicle accident.

 


When: Tuesday, April 20th, 2021
9 AM to 11 PM (about 2 hours)

 

Area Affected:  Approx. 13 members in Ridgway on Amelia Street, Marie Street and one consumer on Hyde Street.

 

Purpose: To upgrade and replace equipment for better resiliency against weather events.

 


 

Outage Map

 

View the status of ongoing power outages with our online outage viewer.

 

Please visit our Facebook page for the most up to date information about power outages. The updates on this webpage may be delayed.

 

 

 


 

Reporting a Power Outage

To report a power outage call: (970) 864-7311 or (970) 626-5549. If it is after business hours you will be directed to SMPA's 24-hour dispatch service.

 

If your power is off:

  • Verify that your entire house is out and that you haven't just tripped a circuit breaker.
  • If you have determined that your home is out of power, turn off or unplug any appliances you were using when the power went out. Leave just one light on so you know when power is restored.
  • If your power remains out for longer than a few minutes, or to report an electrical safety hazard, please call your local San Miguel Power Office. Your call will be answered by our automatic phone system. Dial "0" to immediately reach a customer service representative. If the outage is widespread, our phone lines may be busy when you call. Please be patient, your call is very important to us.
  • If you are reporting an outage after normal business hours please call your local SMPA office. Your will then have the option to automatically transfer to SMPA's 24-hour dispatch office. Dial "7" to automatically reach the dispatch service after hours.
  • When you call to report an outage, please provide as many details as possible. If you heard a loud bang, or your power is out but your neighbors have power, let us know. The information you supply will help us in our efforts to promptly restore electricity

 

San Miguel Power recommends that residents of San Miguel and Ouray counties subscribe to their county's wireless emergency notification and CODERED systems. San Miguel Power works closely with these counties to share information during major power outages. However, please be aware San Miguel Power cannot guarantee you will receive outage information via these notification systems. For more information on San Miguel County's emergency notification system click here. For more information on Ouray County's emergency notification system click here.


 

Outage Updates

For information about outages currently affecting our members visit our Facebook page.

 

City of Nucla - 3/10/21:
Updated Thursday, March 11, 2021:  At approximately 3:30 PM on Wednesday, March 10th, A power outage occurred in the Nucla area. The outage affected about 475 members for just under one hour. A contract work crew accident caused the circuit to trip open as they were replacing a power pole and upgrading equipment.  There were no injuries.  Power was fully restored at 4:26 PM.

 

Elk Meadows Area, Near Ridgway - 3/8/21:
Updated Monday, March 8, 2021 - 1:15 PM:  At approximately 11:30 AM on Monday, March 8th, there was a power outage affecting 187+ members in the Elk Meadows area.  The outage affected others north of Elk Meadows as well.  The outage was caused by an accidental dig-in to an underground line. Crews made repairs.  Power was fully restored at 12:41 PM.

 

City of Ouray- 2/5/21:
Updated Friday, February 5, 2021 - 12:07 PM:  At approximately 4:30 AM on Friday, February 5th, Power to 457 consumers in Ouray went out.  The cause was known to be a vehicle accident.  SMPA crews were dispatched and made repairs.  After attempting to re-energize, power tripped out several times due to related damage on the lines further away from the site of the accident.  Power was fully restored at 11:46 AM.

 

 


 

Outage Restoration

Outages occur for a number of reasons. In the event of a large or wide-spread outage, we prioritize repairs in order to get the largest number of members back on first.

First, we check and repair any damaged transmission lines. These are the lines that bring power to our electrical system.

Equipment or line repairs at substations will be done next in order to transfer power from transmission lines to the main distribution lines throughout our service area.

After the substations are repaired, we turn our attention to our main distribution lines, and then to tap lines, which carry electricity from the main distribution lines to smaller groups of members.
Once all distribution lines and tap lines are repaired, we begin working on service lines, which typically bring power to only one or two locations.

Restoring power during inclement weather or after a large accident can be a big job. SMPA works with a 24-hour, 365 day-a-year dispatch center, so if you should lose power, be assured we're working as quickly as possible to get your lights back on.

 

 

 

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